Forskningscenter for Offentlig IT

IT-Universitetet og Digitaliseringsstyrelsen har i fællesskab etableret et forskningscenter for offentlig it. Centerets formål er at bidrage til forskningsbaseret viden og kompetenceudvikling vedrørende offentlige it-projekter, herunder drift· og vedligeholdelse af it-systemer.

Centeret blev etableret den 1. januar 2018 som en del af realiseringen af regeringens strategi "Et solidt it-fundament - Strategi for it-styring i staten" og med henvisning til Statens IT-råds arbejde for opbygning af større akademisk viden om offentlig it-styring samt review af it-projekter og it-driftsstyring. 

Læs mere om centret i denne pressemeddelelse eller kontakt lederen af Forskningscenter for Offentlig IT, Jens Schmidt via mail, jesc@itu.dk eller mobil, +45 4081 4775.

 

Nyheder

Flyvbjerg bliver Villum Kann Rasmussen professor ved IT-Universitetet
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Oxford Universitets Bent Flyvbjerg og ITU etablerer nyt samarbejde om forskning i IT-projekter
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Bent Flyvbjerg bliver ITU's første æresdoktor
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Medarbejdere

Jens Schmidt, Leder af Forskningscenter 

Christian Østergaard Madsen, Lektor

Rolf-Helge Pfeiffer, Lektor 

Willem Pieterson, Gæsteforsker

Connie Petersson, Videnskabelig assistent

 

Tidligere medarbejdere

Adam Alami, Adjunkt, Aalborg University

Mille Kjærsgaard Hansen, PhD

Ninna Gandrup, Education Development

 

Arrangementer

Privacy Is Power Forskningscenter for Offentlig IT og DI Digital inviterer til webinar, hvor Carissa Véliz, lektor ved Oxford University, diskuterer sin bog "Privacy Is Power" med Danmarks Tech-ambassadør Anne Marie Engtoft Larsen, modereret af professor Mikkel Flyverbom fra CBS.

Hvorfor er IT-projekter så svære? – Perspektiver fra den internationale frontlinje
Forskningscenter for Offentlig IT, Dansk Industri og Kammeradvokaten inviterer alle med interesse for IT-projekter til et arrangement med en forsker fra den absolutte verdenselite indenfor projektledelse. Arrangementet finder sted hos Dansk Industri den 28. oktober 2021. Bent Flyvbjerg, BT professor og leder af verdens første uddannelse i megaprojektledelse ved Saïd Business School på University of Oxford i England, leder en banebrydende forskningsindsats ved Oxford Universitet, der har udviklet den største forskningsbaserede database i verden vedrørende IT-projekters performance. Formålet med forskningsindsatsen og databasen er at udvikle og teste grundlæggende teorier om dybe risici i IT-investeringer, der blandt andet vil forklare, hvorfor så mange IT-projekters omkostninger eksploderer. Og ikke mindst: hvad man kan gøre for at undgå flere IT-skandaler.

Digitaliseringens udfordringer: forstå dine brugere
Sara Hofmann og Willem Pieterson gav sammen med Christian Østergaard Madsen indsigt i resultaterne af et casestudie, hvor der først var udviklet en metode til at generere data om brugere, og efterfølgende udført en dybdegående analyse af det omfattende datasæt fra denne undersøgelse. Se optagelser af arrangementet for digitaliseringens udfordringer her.

Surveillance Capitalism or Digital Responsibility
Shoshana Zuboff var inviteret af Forskningscenter for Offentlig IT og DI til at give en præsentation af hendes kritiske analyse af vor tids digitale udvikling. Hun præsenterede sin imponerende analyse af overvågningskapitalismen og præsenterede nye koncepter, der kan hjælpe os med at forstå realiteten og udsigterne for det digitaliserede samfund og for det digitale ansvar. Se optagelser af arrangementet Surveillance Capitalism or Digital Responsibility her.

Agile Software Development: Background, experiences and perspectives
Alistair Cockburn var inviteret til Danmark af Forskningscenter for Offentlig IT for at give en førstehåndsberetning om baggrunden for den agile tilgang til systemudvikling, om erfaringerne – gode og dårlige – med metoderne, og om fremtidige perspektiver for agil softwareudvikling. Se den oprindelige beskrivelse af arrangementet her. Se optagelser af arrangementets talere her.

 

Publikationer

2024 

Pfeiffer, H., Aaen, J. (2024) Tools for monitoring software quality in information systems development and maintenance: five key challenges and a design proposal. International Journal of Information Systems and Project Management. 12, 1, p. 19-40 22 p.

2023 

Pfeiffer, H., Lungu, M. & Tell, P. (2023) Live Is Life: Teaching Software Engineering on Live Systems. IEEE Software. 40, 6, p. 117-125 8 p.

Schmidt, J. (2023) Mitigating risk of failure in information technology projects: Causes and mechanisms. Project Leadership and Society. 3, 13 p.

2022

Heggertveit, I., Lindgren, I., Østergaard Madsen, C. & Hofmann, S. (2022) Administrative Burden in Digital Self-Service: An Empirical Study About Citizens in Need of Financial Assistance. Electronic Participation: Lecture Notes in Computer Science. Krimmer, R. (ed.). Springer, Vol. 13392. p. 173-187 15 p.

Lungu, M., Pfeiffer, H., D'Ambros, M., Lanza, M. & Findhal, J. (2022) Can Git Repository Visualization Support Educators in Assessing Group Projects? Proceedings of the 2022 Working Conference on Software Visualization (VISSOFT). IEEE

Buchkova, P., Hey Hinnerskov, J., Olsen, K. & Pfeiffer, H. (2022) DaSEA – A Dataset for Software Ecosystem Analysis. MSR '22: Proceedings of the 19th International Conference on Mining Software Repositories. IEEE, p. 388-392

Krancher, O., Østergaard Madsen, C., Alami, A. & Petersson, C. (2022) Explanations for budget and schedule overrun revisited – a configurational perspective on IT projects.Proceedings / International Conference on Information Systems (ICIS). 17 p.

Lindgren, I., Østergaard Madsen, C., Höglund Rydén, H. & Heggertveit, I. (2022) Exploring Citizens’ Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services. ICEGOV '22: Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance. Association for Computing Machinery, p. 416-423

Alami, A., Østergaard Madsen, C. & Krancher, O. (2022) Government IT Projects: Current Evidence of Cost and Schedule Overrun and Their Antecedents. Advances in Information Systems Development: Lecture Notes in Information Systems and Organisation. Springer, Vol. 55. p. 109-125

Schmidt, J. (2022) IT project failure, termination, and the marginal cost trap. Journal of Modern Project Management. 10, 30, p. 255-275 21 p., 1019255/JMPM03020.

Pieterson, W., Østergaard Madsen, C. & Ebbers, W. (2022) Omni-Channel Overtures: Defining the Concept and Its Applicability in Public Sector Channel Management. International Conference on Electronic Government: Lecture Notes in Computer Science. Springer Nature, Vol. 13391. p. 60 72 p.

Pfeiffer, H. (2022) Searching for Technical Debt – An Empirical, Exploratory, and Descriptive Case Study. 29th IEEE International Conference on Software Analysis, Evolution and Reengineering (SANER). 5 p.

Alami, A., Østergaard Madsen, C. & Krancher, O. (2022) Spotlight on the Positives: How Do Information Technology Projects Achieve Cost Underruns? Proceedings of the 55th Hawaii International Conference on System Sciences. p. 7496-7505 10 p.

Nielsen, M. E. & Østergaard Madsen, C. (2022) Stakeholder influence on technical debt management in the public sector: An embedded case study. Government Information Quarterly. 12 p.

Lindgren, I. & Østergaard Madsen, C. (2022) Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model. The 23rd Annual International Conference On Digital Government Research. p. 364-371 8 p.

2021 

Hofmann, S., Østergaard Madsen, C., Lindgren, I. & Verne, G. (2021) A citizen-centered analysis of what public services are suitable for digital communication channels. Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2021. Springer, 8 p.

Pfeiffer, H. (2021) Automatically Assessing Complexity of Contributions to Git Repositories. International Conference on the Quality of Information and Communications Technology. Springer, Cham, 14 p.

Alami, A., Østergaard Madsen, C. & Krancher, O. (2021) Better than you think? Exploring cost and schedule overruns in government IT projects. The 29th International Conference on Information Systems Development (ISD2021). Association for Information Systems

Pfeiffer, H. (2021) Identifying Critical Projects via PageRank and Truck Factor. IEEE/ACM 18th International Conference on Mining Software Repositories (MSR). IEEE, p. 41-45 5 p.

Nielsen, M. E. & Skaarup, S. (2021) IT Portfolio management as a framework for managing Technical Debt: Theoretical framework applied on a case study. ICEGOV 2021: Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance. 12 p.

Østergaard Madsen, C., Melin, U., Hofmann, S. & Lindgren, I. (2021) Show me the money! Documenting efficiency benefits from e-government.

Nielsen, M. E. & Østergaard Madsen, C. (2021) Stakeholder mapping of a Danish Agency Portfolio Management combined with Technical Debt creation: An embedded case study.

Østergaard Madsen, C., Lindgren, I. & Melin, U. (2021) The accidental caseworker: How digital self-service influences citizens' administrative burden. Government Information Quarterly.

Pfeiffer, H. (2021) The Impact of Continuous Code Quality Assessment on Defects. IEEE International Conference on Software Maintenance and Evolution (ICSME). IEEE, 5 p.

2020 

Østergaard Madsen, C., Krancher, O. & Schmidt, J. (2020) Cost and schedule overrun in Government IT projects. An empirical analysis. 

Hofmann S., Madsen C.Ø., Distel B. (2020) Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. Viale Pereira G. et al. (eds) Electronic Government. EGOV 2020. Lecture Notes in Computer Science, Vol. 12219. p. 15-28

Hofmann, S. , Distel, B. & Østergaard Madsen, C. (2020) Learning from the best? A comparison of Denmark's and Germany's national e-government strategies.

Nielsen, M. E., Østergaard Madsen, C. & Lungu, M. (2020) Systematic literature review: Technical debt management. 

Nielsen M.E., Madsen C.Ø. , Lungu M.F. (2020) Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government. Viale Pereira G. et al. (eds) Electronic Government. EGOV 2020. Lecture Notes in Computer Science, Vol. 12219. p. 121-137 (LCNS International Conference on Electronic Government , Vol. 12219). 

Madsen, C.Ø., Pieterson, W., Hofmann, S. (2020) The Relationship Between Outbound and Inbound Communication in Government-to-Citizen Interaction. CEUR Workshop Proceedings 2797, p. 107-1159 p.

Skaarup S. (2020) The Role of Domain-Skills in Bureaucratic Service Encounters. Viale Pereira G. et al. (eds) Electronic Government. EGOV 2020. Lecture Notes in Computer Science, vol 12219. Springer, Cham, Vol. 12219. p. 179-19617 p.

Toll, D., Lindgren, I. Melin, U. & Østergaard Madsen, C. (2020) Values, Benefits, Considerations and Risks of AI in Government: a Study of AI Policy Documents in Sweden. eJournal of eDemocracy & Open government: JeDEM.12, 1, p. 40-6021 p.

Pfeiffer R.-H. (2020) What constitutes Software? An Empirical, Descriptive Study of Artifacts. Proceedings of the 17th Working Conference on Mining Software Repositories IEEE 

2019 

Lindgren, I., Madsen, C. Ø., Hofmann, S., & Melin, U. (2019). Close encounters of the digital kind: A research agenda for the digitalization of public services. Government Information Quarterly. https://doi.org/10.1016/j.giq.2019.03.002

Madsen, C. Ø. & Hofmann, S. (2019) Multichannel management – A Literature Review.Electronic Journal of Egovernment, 17 (1).  

Madsen, C. Ø. & Christensen, Lars Rune (2019). Integrated and seamless? Single Parents’ Experiences of Cross-Organizational Interaction. Proceedings of the 2018 IRIS conference 2018.

Toll, D., Lindgren, I. Melin, U. & Madsen, C. Ø. (2019). Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. International conference on Electronic Government, 2019, pp. 301-310. Springer, Berlin. 

Madsen, C. Ø., Hofmann, S. & Pieterson, W. (2019). Channel Choice Complications. Exploring the multiplex nature of citizens’ channel choices. International conference on Electronic Government, 2019, pp. 139-151. Springer, Berlin.

Kuhrmann, M., Nakatumba-Nabende, J., Pfeiffer, H. R., Tell, P. (2019) Walking Through the Method Zoo: Does Higher Education Really Meet Software Industry Demands? IEEE/ACM 41st International Conference on Software Engineering: Software Engineering Education and Training (ICSE-SEET).IEEE, p. 1-1111 p.